Privacy Policy

KNOY Enviro handles project documents, submissions, citations, account details, usage data, support requests, and billing metadata so teams can prepare source-backed environmental assessment material.

We apply Australian Privacy Principles aligned handling for personal information and treat EU stakeholder personal data with GDPR-equivalent safeguards where it appears in uploaded submissions. Customers must only upload material they are authorised to process.

Production data should be hosted in Supabase ap-southeast-2. AI processing may involve cross-border transfer depending on the selected AI Gateway model route. Customers should confirm model routing before uploading restricted government or confidential personal information.

We retain customer content for the life of the account unless deletion is requested or required by law. Support and security logs are retained as needed to operate, protect, and audit the service.

Contact support@knoy.energy for access, correction, deletion, and privacy questions. Replace this policy with counsel-approved wording before taking paid production customers.